Responsible Gaming at vv999 —
Keep the Fun, Avoid the Harm

Responsible gaming means enjoying betting as a source of entertainment — not letting it become a problem. At vv999, we believe that when every player knows their time and money limits, betting can be a genuinely enjoyable experience.

Online gaming is growing fast in Bangladesh. However, many people unknowingly — or in the heat of the moment — spend more than they can afford, which ends up affecting their daily lives. vv999 is committed to raising awareness and providing practical tools to help prevent that from happening.

The core of responsible gambling is:

• Betting is for fun — not as a source of income.
• Chasing losses with more bets is never the right move.
• Never bet beyond your means.
• Make time for family, friends, and work.
• If you feel you have a problem, seek help right away.

People often don't realise when betting has become a problem in their lives. If you recognise any of the signs below, it's time to take notice:

• Repeatedly chasing losses in an attempt to win back money.
• Being unable to stop betting even after trying.
• Hiding your betting from family or friends.
• Work, studies, or relationships suffering because of betting.
• Betting with borrowed money or funds taken on credit.
• Feeling restless, irritable, or low when you're not betting.
• Feeling the need to bet with more money each time than the last.

Ask yourself the following questions honestly — this is just for you:

Vv999 provides users with a range of effective tools to help you stay in full control of your gaming. All tools are completely free to use and can be activated at any time.

• Deposit Limit: Set a maximum limit on how much you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately.
• Bet Limit: Decide in advance the maximum amount you are willing to bet within a given period.
• Loss Limit: Set a cap on how much you can lose within a given period. If you reach the limit, your account will be automatically suspended.
• Session Time Limit: Set how long you want to play in one session. You'll be automatically logged out when the time is up.
• Reality Check: You will be reminded at regular intervals of how long you have been playing and how much you have spent.
• Self-Exclusion: You can exclude yourself from vv999 temporarily or permanently — for anywhere from 7 days up to 5 years.

Self-exclusion is a process where you voluntarily block yourself from the vv999 platform for a set period of time. During this period, you will not be able to log in to your account or place any bets.

How to activate self-exclusion:

• Go to Account Settings and open the "Responsible Gaming" section.
• Select the "Self-Exclusion" option and choose your desired duration.
• Or email us directly at support@vv999.ws — it will be actioned immediately.

No promotional emails or SMS will be sent while self-exclusion is active. To reactivate your account after the period ends, a 24-hour cooling-off period must be completed.

Vv999 strictly prohibits anyone under 18 from registering or placing bets. We make no compromises on age verification.

Our measures to protect minors:

• Age and identity verification is mandatory at registration.
• A national ID may be requested for accounts flagged as suspicious.
• Accounts identified as belonging to minors are closed immediately.
• Parents and guardians can install parental control software on their child's device.

For Parental Controls Net Nanny, Qustodio Or you may want to use your device's built-in screen time feature. If a parent believes their child has created an account, please contact us immediately at support@vv999.ws.